CamBam

Support => Installation Help => Topic started by: Fred83 on November 18, 2018, 21:25:46 pm



Title: CamBam license never received after payment !
Post by: Fred83 on November 18, 2018, 21:25:46 pm
Hello everyone,

I have sent several times (3 times) an email to know how to get an academic rate on a CamBam license. I never had an answer.
I finally paid a license by internet at the price indicated on the site (108 €).
I had confirmation of payment immediately.
... but I have never received my license number.
It's been almost a week.
How to contact someone. How to do.
I specify that none of my mails leaves in a SPAM box.
Thank you all


Title: Re: CamBam license never received after payment !
Post by: EddyCurrent on November 18, 2018, 21:51:17 pm
Hello,

Try sending a private message to member, 10bulls


Title: Re: CamBam license never received after payment !
Post by: Dragonfly on November 19, 2018, 09:00:21 am
My license got into the junk mail folder because the sender was not in my contacts list. But I expected it and found it there.


Title: Re: CamBam license never received after payment !
Post by: dh42 on November 22, 2018, 21:43:16 pm
Hello

I just pointed out this post to Andy by mail ; hope the problem can be solved quickly  ;)

++
David


Title: Re: CamBam license never received after payment !
Post by: EddyCurrent on November 22, 2018, 22:38:45 pm
Thanks David, this is quite worrying, nice to see you back by the way.


Title: Re: CamBam license never received after payment !
Post by: dh42 on November 22, 2018, 23:14:16 pm
Hello Eddy ..

Yes, 3 weeks without internet connection ... and 15min to repair the problem  ::)  Luckily not to much spam attacks during this time ... but tons of updates to do on the web site ...

++
David


Title: Re: CamBam license never received after payment !
Post by: onekk on November 23, 2018, 09:21:00 am
Welcome back David


Title: Re: CamBam license never received after payment !
Post by: dh42 on November 23, 2018, 21:53:40 pm
Thanks  ;D

++
David


Title: Re: CamBam license never received after payment !
Post by: lloydsp on November 23, 2018, 23:20:09 pm
David,
I welcome you back, also!  It's good to see you back on-line.

But, to the point -- has Fred83's license been issued?

(sorry)

Lloyd


Title: Re: CamBam license never received after payment !
Post by: dh42 on November 23, 2018, 23:27:54 pm
Hello Lloyd ;)

Quote
But, to the point -- has Fred83's license been issued?

I don't know, no reply yet from Andy ...

++
David


Title: Re: CamBam license never received after payment !
Post by: Bubba on November 24, 2018, 02:04:52 am
It is good to see you back here David.


Title: Re: CamBam license never received after payment !
Post by: Fred83 on November 25, 2018, 15:51:22 pm
Hello everyone and thank you all.

It's been almost 2 weeks.
Always nothing !!
My account has been debited immediately.
This license number is not in my spam, I do not have a spam box.
I am really disappointed and now I wish to be reimbursed !
I will generate my toolpaths on SolidWorks. Since I'm a teacher and I have this software that now includes CamWorks

Best regards


Title: Re: CamBam license never received after payment !
Post by: lloydsp on November 25, 2018, 22:39:35 pm
That's sad, sir!  This is a 'premium' software, and you'd do worse with others.

I wish I could influence your getting the license.  You'll regret it if you 'give up'... but I can't say I blame you!

Lloyd


Title: Re: CamBam license never received after payment !
Post by: dh42 on November 25, 2018, 22:44:17 pm
still no reply from Andy ....  ??? (last mail I received is dated from 4 October 2018)

edit: I send another mail to Andy ..

++
David


Title: Re: CamBam license never received after payment !
Post by: Fred83 on November 29, 2018, 07:02:12 am
Hello and thank you all.
Andy wrote to me and my problem is solved.
Best regards


Title: Re: CamBam license never received after payment !
Post by: Bubba on November 29, 2018, 21:24:01 pm
Hello and thank you all.
Andy wrote to me and my problem is solved.
Best regards

Good to hear that. Welcome on board. ;)